Senior Associate Underwriting Support

Position Overview:

We are seeking an experienced Senior Associate - Underwriting Support to join our dynamic team at Ocrolus. The Senior Associate will play a critical role in supporting the mortgage underwriting team by assisting in the evaluation and analysis of loan application data. This position requires expertise in mortgage underwriting processes, attention to detail, and the ability to work effectively with cross-functional teams to ensure the timely processing of loan applications for our US-based clients.

• Support Mortgage Team: Assist in the preparation of underwriting packages and documentation, ensuring completeness and accuracy of loan files.
• Loan Application Review: Review loan applications, borrower credit reports, income documents, and supporting materials to ensure compliance with Ocrolus underwriting guidelines and regulatory requirements.
• Data Verification: Perform data entry and verify accuracy of borrower information, including income, assets, and employment history.
• Document Management: Ensure all required loan documentation is submitted and attached in the underwriting system (e.g., Greenhouse, Encompass) for further review by senior underwriters
• Customer Interaction: Liaise with loan officers, brokers, and other internal teams to request additional documentation or clarification, when necessary.
• Compliance and Regulatory Adherence: Ensure all loans comply with federal, state, and company-specific regulatory requirements (e.g., CFPB, TRID, RESPA, HMDA).
• Continuous Improvement: Assist in streamlining processes to improve efficiency, accuracy, and timeliness of loan processing. Provide feedback to management on potential areas for process improvements.
• Training and Mentoring: Mentor and support junior team members, providing guidance on complex underwriting issues and ensuring that high-quality work standards are maintained.
• Reporting and Documentation: Maintain detailed records of underwriting support activities and assist in generating reports for management on loan statuses and metrics.
• Problem Resolution: Help resolve issues related to loan processing, documentation, and system discrepancies, escalating complex matters to senior underwriters as necessary.

• Education: Bachelors degree in Finance, Business Administration, or a related field (preferred).
• Experience: Minimum of 3-5 years of experience in mortgage underwriting support, loan processing, or related functions within the mortgage industry.
• Knowledge: Strong understanding of mortgage underwriting guidelines, loan programs (conventional, FHA, VA, USDA), and compliance regulations.
• Technical Skills:
• Proficient with any mortgage underwriting software (e.g., Encompass, Calyx, or similar tools).
• Familiarity with loan management systems (e.g., Greenhouse, Ellie Mae).
• Strong Microsoft Office skills (Excel, Word, PowerPoint).
• Skills:
• Excellent attention to detail and strong analytical skills.
• Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Customer-focused attitude with the ability to interact professionally with internal and external stakeholders.
• Knowledge of regulatory compliance (e.g., TRID, RESPA, HMDA) and industry standards.

• Certification or training in mortgage underwriting (e.g., Certified Mortgage Underwriter (CMU)).
• Experience working with US-based mortgage underwriting teams or companies.
• Familiarity with additional mortgage tools and platforms used in the US market.