Loan Processor

Job Title: Loan Processor - Full time - Monday to Friday.

WORK HOURS: 5am INDIAN STANDARD TIME to 1:30PM INDIAN STANDARD TIME

(9:30am Australian EST to 6:30pm Australian EST)

A Loan Processor is responsible for the management and writing of loan applications. Loan
processors play a critical role in ensuring that the loans and a clients borrowing power has been
calculated accurate, processed efficiently, and in compliance with regulatory guidelines
Responsibilities

• The collection and verification of documentation:
  - It is vital to ensure you gather the required compliance and income
  documentation to calculate the clients borrowing power and meet regulatory
  requirements.
  - Ensure the accuracy of the information provided, that the documents have been
  completed and are up to date prior to submission.

• Review loan application, financial position and borrowing calculations:
  - Evaluate the loan application to ensure that all the information provided is
  accurate, in line with the lenders policies and regulations, as well as government
  requirements.
  - Conduct thorough reviews of the clients financial background, employment,
  credit history and misconduct, loan history, income calculations and their
  liabilities.
  - Calculate Income, loan amounts and funding contributions as for this role.

• Accurate data entry and updating client information/statement of position
  - Ensure that an applicants information has been accurately input into the loan
  processing CRMs, and within the application submission.
  - Ensure to regularly update the CRM to reflect and changes in circumstances/
  new information that may arise during the clients application process.
  - Accurate data entry is an important requirement that will ensure a clients
  circumstances have been reflected properly and ensure minimum
  delays/mistakes within the loan approval process.
  - Take detailed file notes for each client meeting and discussion, service
  calculator results and client scenarios.

• Maintain communication and co-ordinate with lenders, brokers and clients
  - Work with the client in gathering their information, providing application
  updates, relaying bank missing information requests and writing accurate and
  succinct responses to address bank queries.
  - Communicate well both orally and in writing with lenders, when providing client
  scenarios, requesting escalations, and responding to missing information
  requests.
  - Work within a team environment, alongside management, fellow loan
  processors and brokers to ensure a smooth application process for the clients.
  - Keep clients informed on a daily basis as to the progress of their loans.
  - Participate within team meetings

• Adhere to compliance requirements
  - Must ensure to comply with all lender, aggregator, government, legislative and
  company policies and regulations, when preparing a loan application for a
  client.
  - Ensure all compliance requirements have been met prior to the submission of
  the file to the lender.
  - Operate professionally and within all regulatory requirements.

• Loan writing
- Gather and prepare the required documents for lender submission. Prepare the
client files for review and ensure all documents have been saved within the
correct folders.
- Write a succinct and detailed loan plan for the clients, outlining the structure of
their loan and their financial requirements.
- Lodge complete, accurate and quality loans through the most suitable platform.

Skills and Qualifications

• 
  • An Undergraduate/Postgraduate degree in finance/accounting (or a similar field) is
  desirable.
  • A minimum of 1 year of previous experience within the Loan Processing/Mortgage
  Broking industry is required.
  • A minimum of 1 year of experience in a customer service/customer facing role is
  required.
  • Highly skilled and proficient with Microsoft Excel, CRM’s and data entry software’s.
  • Strong attention to detail when reviewing documentation to identify inconsistencies and
  inaccurate information.
  • Strong verbal and written communication abilities.
  • Strong organisational abilities and abilities to prioritise tasks and workload.
  • Ability to problem solve and complete mathematical computations.