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Systems Integration Senior Specialist
6-10 years
Bangalore / Bengaluru
1 vacancy
Systems Integration Senior Specialist
Oakton
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Managing business, technology or risk-driven programs and projects across voice products to ensure they meet the firm s requirements. Products will include Carrier products, IP-PBX, Cloud-PBX, Voicemail, SBC.
- Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms.
- Interface with global team members to provide consistent product offerings.
- Perform engineering / design reviews.
- Manage product lifecycles for voice platforms.
- Provide escalation support and advance troubleshooting of critical issues on voice platforms.
- Document the design, architecture, monitoring and support aspects of the supported platforms.
- Analyze production outage trends and recommend long-term product fixes
- Engineer and streamline operation workflow process.
Basic Qualifications
- Minimum 4 years of experience in design, deployment, and support of voice platforms.
- Hands-on experience on Cisco voice products including Communications Manager, Unity Connection, Voice ISR Gateway etc.
- Experience with Cloud Migration - SIP, SBC, AWS
- Experience with Cloud Telephony PBX (Zoom/Teams)
- Experience on various enterprise voice products such as Asterisk IP-PBX, Audio Conferencing bridges
- Understanding of Voice Integration APIs
- Experience on Telecom Carriers management
- Experience in engineering, deployment and support of large scale, multisite voice communication systems.
- Thorough understanding of the voice communication concepts and protocols - SIP, SDP, TDM/PSTN
- Ability to clearly document deployment designs and related management and support procedure
Preferred Qualifications
- Led global voice technology projects involving both engineering and operations deliverables.
- Ability to analyze production data in order to spot anomalies in configurations or logs.
- Capable of automating repetitive tasks in a production environment.
- Experience with Networking, Security and VMware.
Employment Type: Full Time, Permanent
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based on 13 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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