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Salesforce Administrator
nVent
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Execute Thermal Salesforce development roadmap
- Implement continuous improvements and adaptations in Salesforce aligning with the sales and business needs
- Collaborate with a team of established Salesforce professionals to drive projects and enhancements
- Maintain detailed knowledge of business current technology and infrastructure from a functional perspective
- Provide first level of support for Thermal user functional issues. Be able to hands-on build base configurations across a multitude of Salesforce modules including Sales Cloud, Service Cloud and e-Commerce
- Provide reporting assistance, dashboards building
- Maintaining data quality by conducting data integrity audits, reviewing reports, and working with data owners to fix issues
- Salesforce Major Release (Readiness) Review / Regression Testing
- Answer best practices, process and How To Questions, lead Salesforce trainings
- Collect Thermal user feedback and ideas for consideration, liaison with Technology
- Represent the Thermal business in new functionality demo sessions and testing cycles
- Attend Salesforce LIVE webinars, community events and assist in end-user training sessions as new features and functions are deployed
- Participate in driving functional requirements / user stories
- Hands-on assist in supporting user adoption and solving technical support issues
YOU HAVE:
- Bachelor s degree from an accredited institution (preferably in Marketing, Business, Communications, Information Systems or related field)
- Salesforce administrator certification required, advanced administrator preferred
- 3+ years experience supporting Salesforce Sales Cloud or Service Cloud in a Lightning enabled environment (or a combination of both). Experience with Communities, Commerce Cloud, and/or CPQ is a nice to have. / Certification of Salesforce Advance
- Experience in participating in release management processes using either traditional change sets or 3rd applications (Copado, Autorabit, Gearset, etc.)
- Strong focus on teamwork and ability to work in teams across all functions and levels
- Strong analytical, troubleshooting and problem solving skills.
- Excellent oral and written communication skills
- Understanding of Agile, SCRUM methodology. Experience with Jira and Confluence is preferred
- English (advanced level)
- Ability to manage and prioritize workload to meet deadlines
- Highly motivated with a strong desire to succeed and achieve goals, as well as the willingness and ability to continuously learn new skills and take on added responsibilities
Employment Type: Full Time, Permanent
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What people at nVent are saying
What nVent employees are saying about work life
based on 50 employees
Flexible timing
Monday to Friday
No travel
Day Shift
nVent Benefits
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Flexible Hybrid-Working Model Life Benefits & Well-Being Employee Resource Groups (ERGs) Financial Benefits Health Benefits
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nVent Mumbai Office Location
Mumbai, Maharashtra Office
6th Floor, Jolly Board Tower
D - Wing, i-Think Techno Campus
Kanjurmarg East,
Mumbai, Maharashtra
400042
400042
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