Product Support Engineer

Product Support Engineer

About NutaNXT
NutaNXT is a next-gen software product engineering services provider with a singular focus on
building innovative products using AI/ML, Data Analytics, and Cloud technologies. Our mission is to help clients leverage our specialized Digital Product Engineering capabilities, IP/platforms, software tools, and automation frameworks to build best-in-class products and stay ahead of the curve. You will get a chance to work on multiple projects critical to NutaNXT needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve.

Location: Pune (Hybrid)

Description:

We are seeking a skilled and motivated Product Support Engineer to join our dynamic team. The ideal candidate should have basic knowledge in Python programming, an aptitude for logical thinking, and a keen interest in leveraging their technical and analytical skills to support our products and resolve customer issues. This role requires a blend of problem-solving, statistical analysis, and programming to ensure the delivery of high-quality solutions and customer satisfaction.

Key Responsibilities:

1. Data Analysis and Visualization:
â€Utilize Python libraries such as Pandas, NumPy, SciPy, and Matplotlib to analyze data
and generate insights.
â€Create and present clear and concise data visualizations for internal and external
stakeholders.
2. Statistical and Mathematical Problem-Solving:
â€Apply statistical methods and mathematical concepts to understand and resolve
customer challenges.
†Perform data validation and ensure the accuracy of analysis results.
3. Technical Support and Issue Resolution:
â€Collaborate with customers to troubleshoot technical issues and provide effective
resolutions.
â€Maintain detailed documentation of problem-solving steps and solutions for future
reference.
4. Collaboration and Continuous Improvement:
â€Work closely with cross-functional teams to enhance product performance and
customer experience.
•Stay updated with the latest advancements in Python libraries, tools, and
methodologies.
5. Flexible to work during weekends:
Open to work during weekends
•

Qualifications and Skill Sets Required:
Strong verbal and written communication abilities to effectively interact with customers and
teams.
Basic knowledge in Python programming and logic building.
Understanding of Python libraries such as Pandas, NumPy, SciPy, and Matplotlib.
Basic knowledge in statistics and mathematics.
Excellent analytical and problem-solving skills.
Degree in Computer Science, IT, Engineering, Physics, or a related discipline, or equivalent
work experience.

Additional Information-

NutaNXT Technologies offers a compelling and rewarding work environment with a strong focus on US projects and clients in all our practice areas. We offer market competitive salaries, bonus, benefits, meaningful growth, and development opportunities and a casual, team- based culture, yet technically challenging, achievement driven, work environment. Join our growing, dynamic, entrepreneurial engineering team and become part of our continuing Digital growth
journey.