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34 NuSummit Jobs

Cloud Operations Manager ?

5-10 years

Mumbai

1 vacancy

Cloud Operations Manager ?

NuSummit

posted 10d ago

Job Role Insights

Flexible timing

Job Description

  • Oversee the provisioning, configuration, and maintenance of cloud infrastructure for multiple clients, ensuring adherence to best practices and security standards.
  • Monitor cloud environments for performance, availability, and cost optimization, and implement proactive measures to address any issues or inefficiencies.
  • Collaborate with client-facing teams to understand client requirements and provide recommendations for optimizing their cloud architecture. Client Relationship Management:
  • Serve as the primary point of contact for clients regarding cloud operations, addressing their inquiries, concerns, escalations and service requests in a timely and professional manner.
  • Build and maintain strong relationships with client stakeholders, acting as a trusted advisor on cloud-related matters and offering insights into industry trends and best practices.
  • Conduct regular reviews Monthly and weekly with stake holders and performance and security assessments with clients to ensure alignment with service level agreements (SLAs)
Team Leadership and Development:
  • Lead and mentor a team of cloud operations professionals, providing guidance, coaching, and technical support to foster their professional growth and development.
  • Promote a culture of collaboration, accountability, and continuous learning within the team, encouraging knowledge sharing and cross-training opportunities.
  • Coordinate with HR to recruit, onboard, and train new team members as needed to support business growth and client demand. Operational Excellence: Establish and enforce operational processes, procedures, and standards for cloud operations, including incident management, change management, and capacity planning.
  • Drive initiatives to automate repetitive tasks, streamline workflows, and improve operational efficiency across client environments.
  • Stay abreast of emerging technologies and industry trends in cloud computing, and assess their potential impact on our clients business objectives and strategies.
Qualifications :
  • Bachelor s degree in computer science, information technology, or a related field
  • 5+ years of experience in cloud operations or infrastructure management, preferably in a service-based or managed services environment.
  • Strong knowledge of cloud platforms and services, such as AWS & Azure,with experience in architecting and managing multi-tenant cloud environments.
  • Excellent leadership, communication (English) and presentation skills, with the ability to effectively engage with clients, team members, and stakeholders at all levels of the organization.
  • Relevant certifications such as AWS Certified SysOps Administrator or Azure Administrator Associate is a plus

Employment Type: Full Time, Permanent

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What people at NuSummit are saying

What NuSummit employees are saying about work life

based on 38 employees
78%
88%
68%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NuSummit Benefits

Submitted by Company
NPL: A Celebration of Team Spirit and Engagement
Continuous Development
Open Culture
Wellbeing
Get Set Fit
Submitted by Employees
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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