Technical Lead/Senior Developer - Salesforce FSL (5-8 yrs)

Position : Salesforce FSL Technical Lead / Senior Developer.

Location : Anywhere in India.

Position Description :

The Field Service Lightning Technical Lead/ Senior Developer should be able to help drive the FSL implementation being done.

He/she should help build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible.

He/she should have excellent understanding of Salesforce platform configuration and development.

He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.

Key Responsibilities :

- Provide technical leadership and guidance for FSL implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development.

- Provide technical leadership, setting best practices (e. , integration and application development, deployment, testing, iterative refinement) to junior developers.

- Provide the necessary guidance to estimate user stories.

- Clarify any ambiguity with the user story requirements and baseline the estimation.

- Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing.

- Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.

- Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements.

- Participate in the full software development life cycle from technical design to development, testing and deployment.

- Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals.

- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.

- Develop, test, and document custom development, integrations, and data migration elements of FSL implementation.

Key Performance Indicators :

- Customer sign off on technical design & solutions provided.

- Successful delivery of engagements.

- Feedback from customer IT/business.

Qualifications, Experience & Specialist Skills :

- Understanding of Field service business - Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile App.

- Excellent knowledge of Salesforce, FSL - Configuration & Customization.

- Strong SFDC Development

- Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC).

- Integration skills -REST,SOAP.

- Manage API integrations and web services.

- Experience on Flows, Process builder and Trigger development.

- 7+ years IT/FSM/SFDC experience preferable.

- Minimum 5 years' experience on FSL Configuration, architecture, and development.

- Experience as Salesforce Technical Architect preferable.

- Should be certified on Salesforce with at least Platform Developer I and Admin.

- Good working functional and technical knowledge of Salesforce product ( FSL, Service Cloud).

- Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git.

- Strong understanding of data migration tools and processes regarding Salesforce.