Front Office Executive

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide assistance with luggage.
  
• Manage front office operations, including handling guest requests and resolving issues promptly.
  
• Handle incoming calls, respond to queries, and direct calls to relevant personnel.
  
• Maintain accurate records of guest interactions using our software system.
  
• Ensure a smooth flow of communication between departments to deliver exceptional customer service.
  

Desired Candidate Profile

• 0-2 years of experience in a similar role (front desk or reception).
  
• Proficiency in basic computer applications such as Microsoft Office Suite (Word, Excel) for data entry and record-keeping purposes.