Technical Project Manager

You will be responsible for managing projects of software products at fast growth MidMarket and large companies. This is a high impact role that requires business acumen, management skills, and an appetite to learn and grow.

• Project Management and Delivery

• Manage and deliver projects from start to finish.

• Manage project scope: recognize scope creep, keep the project on target with respect to scope, budget, and timeline, and deliver change orders to clients as appropriate.

• Facilitate proper knowledge transfer from sales to services to ensure the project team has the detail they need, understand requirements, etc.

• Facilitate proper knowledge transfer to customer during transition to fine-tuning (testing) and project close. Includes ensuring proper documentation is delivered as appropriate.

• Ensure that administrative tasks related to projects, such as project status communication to internal and external stakeholders, are done in a timely fashion

• Provide go-live support, knowledge transfer, and documentation as necessary.

• Liaise and assist with resource scheduling and communication

• Act as subject matter expert on projects on topics like: supply chain management, application integration, business process automation, as appropriate

• Conduct periodic check-ins with customers to ensure customer satisfaction and retention. Work with customers to obtain customer testimonials, references, product reviews, etc.

• Coordinate with third parties, on projects that have several vendors involved to ensure that NuageSync is a value add stakeholder in the project

• Pre-Sales Support

• Take part in pre-sales cycles on strategic deals, assisting in solution architecture and representing the Professional Services organisation to prospects.

• Assist with the preparation of SOWs or formal quotes.

• Partner with sales to ensure we are showing our best face to the customers we want and disqualifying organisations that are not a fit.

• Bachelor s Degree in Business, Engineering, Information Systems or other related disciplines.

• At least three (3) years of combined industry experience in at least one of the following areas: enterprise software implementation, project management, or business process consulting.

• Experience working with external clients.

• Experience handling a variety of different projects simultaneously; capability to manage multiple deadlines.

• Experience with Celigo, CRM/ERP applications is preferred.

• Understanding of and experience with application integration technologies and projects is preferred.

• Prior experience in SaaS / On-Demand applications is preferred.

• Experience in managing teams is preferred.