Technical Project Manager

The Tech PM will identify, plan & coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies. They will apply project management principles, practices, & techniques to lead & control project schedule, scope, quality, cost & performance risks independently, for multiple complex technology projects.

The Tech PM will coordinate the activities of the project team by becoming familiar w/ project scope & objectives, as well as the role & function of each team member. They will work closely w/ cross-discipline technology teams, leadership & business partners to understand & technical & business direction, milestones & budget, as well as provide leadership to project management team.

1) Undertakes project planning

• Identifies, plans, & coordinates a project plan, ensuring value in support of specific business strategies
• Plans the delivery of the project & its activities in accordance w/ the mission & the goals of the organization
• Develops & implements long-term goals & objectives to achieve the successful outcome of the project
• Maintains knowledge of resources & budget planning

2) Manages execution of project

• Coordinates & facilitates delivery of project objectives
• Ensures timely completion of tasks, maintaining project schedule & target dates
• Provides input & feedback to project team members
• Identifies & evaluates the risks associated w/ project activities & takes appropriate action to mitigate the risks
• Ensures adherence to quality standards & reviews deliverables
• Tracks progress & reviews project & project activities to make certain deadlines are met appropriately
• Assesses project & project issues & identifies solutions to meet productivity, quality & customer goals

3) Prepares & executes project communication

• Ensures all project stakeholders receive orientation & appropriate training in accordance w/ organizational standards
• Communicates w/ clients & other stakeholders to gain support for the program or specific projects, & to solicit input to improve the program
• Liaises w/ managers to ensure the effective & efficient program delivery
• Conducts regular program status meetings w/ all stakeholders, keeping the stakeholders needs & requirements continuously in view
• Works collaboratively w/ development staff & support staff to maintain thorough knowledge of capabilities, & to ensure precise communications between project teams & stakeholders
• Creates program presentations & reports for executive leadership, program sponsors & stakeholders
• Presents program status & issues to leadership through formal presentations
• Proactively communicates program status, issues & risks to management

***This role will also require a flexible and adjustable schedule to accommodate project needs, as there will be calls/meetings required with the international teams including in Mexico , US and India.

• 5+ years of technical program and project management experience working with technical teams developing enterprise class solutions
• Extensive experience in Agile particularly with scrum and sprint planning is a must.
• Prior experience with workplace or customer engagement domains is preferred
• Technical project management expertise for SaaS products, working closely with technology, creative and user experience teams
• Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
• Ability to understand architectural and technical aspects of projects esp Data and cloud platforms
• Excellent organizational, communication (written and verbal) and time management skills with attention to detail
• Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki
• Understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)