Control-M Administrator

Control-M Administrator

• Shift timing coverage for 12x5 support U.S. EST (8 am to 8 pm EST)

• 8+ plus years of experience in Control-M Administration and have experience in the below.

• Installation, configuration, and maintenance
• Migrating between Control-M versions
• Scheduling jobs
• Monitoring and troubleshooting issues
• Security management
• Automation

• Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc.
• Handling priority 1 and critical issues
• Maintaining, upgrading, and patching the Control-M environment
• Building SOPs for the monitoring team
• Understanding user requirements, procedures, and problems
• Optimizing the performance and efficiency of Control-M workflows
• Managing and enforcing security measures for the Control-M environment
• Ensuring system stability and compatibility
• Maintaining accurate documentation of Control-M configurations, processes, and troubleshooting procedures
• Analytical skill to understand user requirements, procedures, and problems to automate processing or to improve existing job flows and schedules systems
• Knowledge on ITIL and Certification preferred.
• Knowledge on ServiceNow ITSM tool
• Basic understanding of scripting and batch knowledge
• Very good understanding of ITIL V3 Fundamentals
• Fair knowledge of Windows, Linux & Mainframe operating systems
• Good foundation of networking concepts
• Nice to have: Knowledge & experience working with different automation tooling within IT Operations
• Flexible to work in 24x7 shifts which also includes Night and Weekend-shifts
• Very good communication & coordination skills
• Very good team player
• Very good analytical thinking and problem-solving abilities
• Self-driven, committed, process Oriented and able to handle challenging situations
• Open to take-up additional responsibilities as and when needed