Hiring For International Voice Process Freshers - Noida

NTT DATA is Hiring!

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Job responsibility:

• Ensure that all assigned inbound calls are resolved.
• Follows the basic rules as provided on the SOP.
• Helps resolve outstanding issues from previous transactions.
• Receive calls from providers/callers/hospitals/labs/medical staff.
• Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
• Identifies and resolves issues around nonstandard pending transactions.
• Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing timeline as per contract.

Minimum Education and Certifications: Graduate (15 Years of Complete education). Skills:

• Any Graduates (complete 15 years of education with original marksheets and degree).
• Excellent Communication (both verbal & written) as the associates will be talking to US Customers.
• Comfortable in customer handling.
• Comfortable in handling inbound voice calls.
• Immediate Joiners are preferred.

Minimum Education and Certifications:

Graduate (15 Years of Complete education).

Shift:

US Shift (Complete work from office).

Transport:

Pick and Drop Cabs available for under transport zone locations for Noida.

Skills :

Excellent in Communication.

Interested candidates please drop your CV amala.prabakaran@nttdata.com