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185 Novo Nordisk Jobs

Global Customer Insights Manager

7-12 years

Bangalore / Bengaluru

1 vacancy

Global Customer Insights Manager

Novo Nordisk

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

  • Market Research Management: Support and drive the preparation of high-quality market research and manage the MR project portfolio in collaboration with the US Insights and Analytics team.

  • Project Management: Handle processes such as RFP development, review and management of screeners, questionnaires, SOW submission, contracting, Pharmacovigilance, compliance, and overall project management for both quantitative and qualitative projects.

  • Customer Insight Analyses: Prepare best-in-class customer insight analyses to enable strategic and operational decision-making. Internal Collaboration: Assist in developing situation analyses and improve key Market Research processes in the department.

    Agency Partnership: Partner with MR agencies to review data, findings, and insights to create meaningful study reports and conclusions.

    Efficiency and Compliance: Ensure efficiency and drive optimization of US market research project execution and ensure compliance on all aspects.

    Stakeholder Management: Establish and maintain business partnerships with key stakeholders.

    Insight Storytelling: Gather and distill research reports into comprehensive insights stories for presentation to brand teams, US, and global leadership.

    Presentation Development: Develop presentations with clear storylines, grounded on insights and holistic business concepts, delivering clear conclusions and recommendations.

    Qualifications To be our new Market Research Manager, you should have: Education: Master s degree in business, life sciences, pharmacy, engineering, natural sciences, etc.

  • Experience: 7+ years of relevant experience in a market research function or as a management consultant in a client-facing capacity, with mandatory experience within the pharmaceutical industry.

  • International Experience: Required, either from working abroad or in close collaboration with colleagues based in different geographies.

    Skills: Demonstrated experience delivering strategic insights, identifying growth opportunities, solving complex problems, and driving decision-making using qualitative and quantitative insights.

    Project and Stakeholder Management: Strong track record in a cross-functional setting. Industry Knowledge: Deep knowledge of research designs, companies, and practices that drive best-in-class results. Communication: Significant experience in professionally communicating scientific, medical, and commercial information to various organizational levels is an advantage.

    The Commercial GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations. The department also supports BioPharma global marketing for Haemophilia and growth disorders. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.


  • Employment Type: Full Time, Permanent

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    What people at Novo Nordisk are saying

    Customer Insights Manager salary at Novo Nordisk

    reported by 2 employees with 5-12 years exp.
    ₹25.5 L/yr - ₹32.6 L/yr
    94% more than the average Customer Insights Manager Salary in India
    View more details

    What Novo Nordisk employees are saying about work life

    based on 979 employees
    75%
    63%
    37%
    99%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Novo Nordisk Benefits

    Health Insurance
    Job Training
    Team Outings
    Work From Home
    Soft Skill Training
    Cafeteria +6 more
    View more benefits

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