Training Manager

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

Training managers are specialists who help businesses by developing, facilitating and supervising training programs for employees. They assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce.
The candidate will be based at the Corporate Office of a Novo Medi Sciences Pvt Ltd in Dadar East, Mumbai and will be responsible for handling Sales training and Product training across pediatric and vaccines segments covering PAN India operations.

B. Key Responsibilities (Critical responsibilities and skills of this position)

Specific Responsibilities

• Assessing and identifying sales training needs of field force through surveys, focus group discussions, consultations with Sales Managers, PMT, etc.
• Reviews existing training programs; suggests and implements enhancements and modifications for improvement.
• Creation of training manual/ material, Product test sheets, evaluation test sheets.
• Schedule training session in coordination with Sales, Marketing and HR.
• Formulating and conducting product and sales training sessions for Sales force; online/ virtual training fortnightly basis and centralized / zonal training monthly basis.
• Formulating and conducting online tests weekly basis.
• Assess employees skills, performance and productivity to identify areas of improvement
• Conducting management development programs for 1st and 2nd line managers
• Updating Training Records of ASMs, RBMs & MSRs and ensure all mandatory training requirements are met.
• Visiting doctors in the field periodically to understand and improve in clinic effectiveness of the medical representative and also gathering customer insights.

Other Duties

• To work within and adhere to all policies and procedures.
• Keep abreast of training trends, developments and best practices.
• To own and manage specific member programs assigned.
• To carry out any other reasonable duties as requested by the senior management members.

C. Job Profile

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)

• Experience in conducting Management Development Programs for 1st and 2nd line managers and assessment centers for internal promotion will be an advantage
• Should be well versed in MS - Office.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail.
• Should have good coordination and team management skills
• Adapt his/her position, decision, and/or strategy based on changing information and/or circumstances.
• Able to work in a calm, logical and professional manner at all times.

Required Competencies (Critical behaviors necessary to successfully perform the job)

Employee orientation

• Actively listens and seeks information, identifies marketing strategy needs and checks understanding, builds rapport, develops relationships with key employees, confident in building relationships at all levels.

Communication

• Excellent written and oral communication in English is a must.
• Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.

Planning & Organizing

• Plans and prepares for future training, able to formulate clear and structured training, effectively prioritizes tasks and resources, establishes milestones and sets realistic expectations of own self.

Ethics and Values

• Adheres to an appropriate and effective set of Core Values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Teamwork

• Actively encourages a team culture, performs own team duties responsibly and effectively, builds trust and supports team members.

Problem solving

• Uses logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at first answers.

Result orientation

• Effectively sets and achieves realistic training goals, monitors own progress and assesses quality, develops and follows action plans, seeks feedback and modifies accordingly.

Decision Making

• Makes decision(s) in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.

Initiative and Innovation

• Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action without being asked.

Ability to work under pressure

• Maintains performance under pressure, manages stress, identifies ways to reduce work stress, and uses appropriate coping mechanisms.

Required

Work Experience (Brief description of the job-related experience needed to perform the job)

• 10 years of experience in conducting Sales, Scientific and Product training.

Required Qualifications (Brief description of the educational background needed to perform the job)

• BSC/ MSC/ B. Pharma/ M. Pharma Graduate

Required Languages (Brief description of the language skills needed to perform the job)

• English, Hindi

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)

• As and when required.