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Novartis

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4.1

based on 1.6k Reviews

268 Novartis Jobs

Sr. Specialist(ServiceNow APM and CMDB)

Novartis Healthcare Pvt. Ltd.

4.1

based on 1.6k Reviews

7-10 years

₹ 6 - 20L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Sr. Specialist(ServiceNow APM and CMDB)

Novartis

posted 1hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Computer Networking Portfolio Management Subject Matter Expertise Data Governance Data Quality

+ 2 more

Job Description

As a Senior Specialist, within our Data Digital and IT function, you will join SA&C Team and as part of this role, you will support APD Service Assurance, and you will assist internal/external Novartis associates on various APM (Application Portfolio Management) processes and data governance.

About the Role

Major Accountabilities:

Application Data Governance of DD&IT applications across portfolios for Data quality and Accuracy.
Collaborate with Application Managers and Service Operation Expert on Technology Lifecycle Modernization initiatives, roadmaps and remediations.
Collaborate with Power BI and ServiceNow developers to maintain and enhance internal tools.
Prepare status reports and dashboard metrics.
Be the SME (Subject Matter Expert) on APM related topics and provide guidance on any queries.
Create/maintain Knowledge articles on APM Topics
Collaborate with multiple teams and stakeholders on project-based needs.
Run internal campaigns to collect data using emails & SharePoint

Minimum Requirements:

Overall 7+ years of work experience in IT Process, Governance and Stakeholder management. Understanding of how IT function operates in an organization
Minimum Bachelors degree in related discipline (Management or IT). Ability to work individually and also with a team.
Proven ability to work effectively in large organizations.
Experience in and ServiceNow APM and CMDB.
Experience in Excel, PowerPoint is a must. Excellent Communication (verbal and written) skills.
Experience with reporting tools like PowerBI.
Capability to streamline business processes using Generative AI tools.
Experience in Query building in Service Now.

Employment Type: Full Time, Permanent

Read full job description

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