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271 Novartis Jobs
Assoc. Director - Digital Workplace technologies
7-10 years
Hyderabad / Secunderabad
1 vacancy
Assoc. Director - Digital Workplace technologies
Novartis
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Act as primary point of accountability for respective service matters for designated business or IT customers usually across locations, business domains, and/or geographical boundaries; Monitor, measure, report and review performance of services;; Ensure the overall user experience is taken into account when designing and deploying new solutions and services;Take accountability to ensure adherence with Security and Compliance policies and procedures
- Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity Metrics along with continuous cost reductions YOY -Responsiveness and Recovery Speed of critical incidents / issues in business -Learning Agility, Ability to evaluate and launch new services and capabilities -Productivity gains and defect reduction through continuous improvement -Automation led Programmable Infrastructure and Platform Services -Establish a Technical Vision, clear strategy, and execution against the plan
Work Experience:
- Major Change.
- Strong customer orientation.
- Ambiguity.
- Ability to work and lead (a cross-functional team) in a matrix.
- Proven Ability to Develop trust-based relationships with key regional.
- Experience working cross-functionally and trans-nationally.
- Market and customer intelligence.
- stakeholders.
- environment.
- IT Governance.
- IT Infrastructures.
- IT Service Delivery.
- IT Service Management.
Employment Type: Full Time, Permanent
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Rating based on 1 Director
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Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Everything, awesome company to work
- Salary - Excellent
Nothing, there is nothing to complain
Director salary at Novartis
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Novartis Hyderabad / Secunderabad Office Location
Telangana 500081
Assoc. Director - Digital Workplace technologies
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