Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Novartis

Compare

4.1

based on 1.5k Reviews

258 Novartis Jobs

Regional Delivery Manager

Novartis Healthcare Pvt. Ltd.

4.1

based on 1.5k Reviews

9-12 years

Hyderabad / Secunderabad

1 vacancy

Regional Delivery Manager

Novartis

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Machine Learning Project Management Life Sciences Analytical Chemistry Change Management

+ 3 more

Job Description

Summary

This role is part of Business Services International team at Novartis and Ideal candidate is expected to lead the delivery of HCP engagement plan developed through the combination of AI models and business insights for field teams across the priority brands and markets in a region. This may require collaborating with the stakeholders in different time zones. The incumbent is expected to support the International AI call plan product owner in delivery of day-to-day business needs for the brands sales teams in the markets and proactively find and address the risks, propose mitigation strategy and deliver the AI call plan milestones on time

About the Role

Position Title: Regional Delivery Manager (AI Call Plan)

Location - Hyd-India #LI Hybrid

Role Purpose

The candidate must have a firsthand experience in solving complex and critical business problems, engage with a cross functional stakeholder group and business functions, formulate integrated analytical approach to mine data sources, understand statistical methods and machine learning & AI approaches to discover actionable insights for field force.

Your responsibilities include but are not limited to

Function as a Single point of contact (SPOC) for the stakeholders in region (across the brands) and support the International Product Owner in end-to-end project management, encompassing requirements gathering, work scoping, project plan development, stakeholder alignment, internal collaboration management, and resource allocation.
Accountable for providing daily, weekly status updates to the International Product Owner along with the risks, risk mitigation plan. Responsible for implementation of the AI call plan delivery roadmap under the guidance of the International Product Owner
Onboarding of the cross functional country teams during the AI call plan development process to avoid any surprises during the implementation phase. Contribute to the change management efforts at region level and support International Product Owner with preparation of content for presentations to Executive Leadership
Provide functional ability to the business analysts on the market and brand dynamics. Provide daily status updates to International Product Owner on brand specific AI call plan progress across the region.
Proactively plan and execute the meetings and updates to the cross functional team in the country. Collaborate with the different program leads across data engineering, data science, Agile, ML operations and IT.
Support delivery of AI driven call plan milestones on time for field force while working in collaboration with multiple stakeholders across various Novartis organizations with a focus on field strategy, deployment, and enterprise analytics, including:
Execution and tactic effectiveness studies, quantifying impact using established strategic hypotheses, advanced analytics approaches, and consultative skills to synthesize results and communicate findings.
Responsible for the discussion and presentation of the AI call plan evolution, insights, rationale and outcomes to business (sales and brand teams)
Ability to go in-depth into the data, finding data anomalies, gaps, preparation of storyline in PowerPoint for presentation to senior Brand leadership. Strong reasoning, analytical and storytelling skills are crucial for effective execution of this role.

What you ll bring to the role

Experience in following areas (along with ability to translate the business requirements for data science and data engineering teams and provide business narrative of data science outcomes to the sales and brand teams)
Firsthand experience with sales data, field engagement data, call plan process, Omnichannel engagement planning (Must have) and Opportunity assessment and customer prioritization (Must have). Resource optimization, field size and structure design (Must have)
Call Planning and sound understanding of field engagement processes and commercial datasets (Must have). Experience in developing and scaling data science products at enterprise level and agile product development methodologies (Preferred)
Understanding of algorithm design, development, optimization, scaling and applications with an ability to create reusable data science assets as service (Preferred). Omnichannel targeting strategy for field. aTerritory design and talent placement and Tactic and execution effectiveness measurement
Ensure delivery of efficient, high-quality outputs to business stakeholders, and promote constructive collaboration and the sharing of best practices among cross-functional teams.
Maintain exemplary communication with all business stakeholders, including internal associates, leaders, through regular updates focused on achievements, KPIs, best practices, staffing changes, and key events.
Accountable for ensuring all team operations by completing project documentation, post-project activities, and the creation of SOPs, along with ensuring compliance in SNOW and other Ops processes.
Experience in running the workshops with the business stakeholders to understand the brand and market dynamics, competitive landscape and challenges. Regional delivery manager is responsible to lead various workshops to find the business drivers and provide support to data engineering and data science team to translate business rationale into AI / ML modelling requirements.

Desirable Requirements:

Graduate degree in an analytical field/ Life Sciences/ Medicine/ Science & Technology / advanced Statistics (minimum requirement) along with a post graduate degree in business management (preferred). Willing to work in shifts!
Experience (10+ years) in functional/business consulting projects for pharmaceutical companies and ability to work independently. Experience with commercial (must), medical, patient services and market access functions. 5+ in leading projects with cross-functional teams and working in a matrix and geographically dispersed environment.
Exceptional communications skills to engage senior stakeholders & influence decision-making. Strong analytical thinking with excellent problem-solving approach and high learning agility. Initiative-taking and results-focused, with proven ability to provide insights to increase productivity.

Employment Type: Full Time, Permanent

Read full job description