Remote Monitoring Engineer

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow.

We are Normet, a courageous, committed and caring company where everyone has courage to shine.

Main Duty.

Experience required 2-5 years You will be part of the remote monitoring team at our newly opened excellence of center in Jaipur.

You will analyze and interpret machine and field service data and provide insights and reports for our service business and customers.

Your role contributes directly to improving the fleets performance, safety and sustainability.

The role is within the Global Digital Service team which leads the connectivity and analytics services at Normet.

Your Key Tasks Include.

Monitor Normet equipment with data from our field service tool and data from our equipment.

Analyse data and provide insights on service needs, asset utilization, process and operational improvement.

Collaborate with our global data analytics team.

Communicate with front line and customers about data insights.

Participation in digital development initiatives in relevant areas.

Process development related to the area of responsibility.

To Succeed In This Role, We Value.

Fluency in English.

Can-do and customer success attitude.

Excellent communication skills.

Experience with Microsoft Power BI analytic tools.

Good SQL skills.

Experience in working in international environment and cross-functional roles.

Experience from mining industry seen as a benefit.

Bachelors or Masters degree in data / technology /engineering or similar.

Responsibilities And Objectives.

Monitoring our fleet.

Give insights to our service business and customers.

Internal Operational Contacts.

Services organization.

Normet IT organisation.

Global Tech support.

Digital services.

Contacts To External Stakeholders.

Engagement with customers.

Requirements.

Experience with Microsoft Power BI analytic tools.

Good SQL skills.

Can-do and customer success attitude.

Experience in working in international environment and cross-functional roles.

Experience from mining industry seen as a benefit.

Fluency in English.

Bachelors or Masters degree in data / technology /engineering or similar.

Education.

Bachelors or Masters degree in data / technology /engineering or similar.

Come and share your courage to shine with us!.