We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Experience required - 2-5 years
Main duty:
You will be part of the remote monitoring team at our newly opened excellence of center in Jaipur. You will analyze and interpret machine and field service data and provide insights and reports for our service business and customers. Your role contributes directly to improving the fleet s performance, safety and sustainability. The role is within the Global Digital Service team which leads the connectivity and analytics services at Normet.
Your key tasks include:
Monitor Normet equipment with data from our field service tool and data from our equipment
Analyse data and provide insights on service needs, asset utilization, process and operational improvement
Collaborate with our global data analytics team
Communicate with front line and customers about data insights
Participation in digital development initiatives in relevant areas
Process development related to the area of responsibility
To succeed in this role, we value:
Fluency in English
Can-do and customer success attitude
Excellent communication skills.
Experience with Microsoft Power BI analytic tools
Good SQL skills
Experience in working in international environment and cross-functional roles
Experience from mining industry seen as a benefit
Bachelor s or Master s degree in data / technology /engineering or similar
Responsibilities and objectives:
Monitoring our fleet
Give insights to our service business and customers
Internal operational contacts:
Services organization
Normet IT organisation
Global Tech support
Digital services
Contacts to external stakeholders:
Engagement with customers
Requirements:
Experience with Microsoft Power BI analytic tools
Good SQL skills
Can-do and customer success attitude
Experience in working in international environment and cross-functional roles
Experience from mining industry seen as a benefit
Fluency in English
Bachelor s or Master s degree in data / technology /engineering or similar
Education Bachelor s or Master s degree in data / technology /engineering or similar