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OculusIT

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2.2

based on 18 Reviews

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2 OculusIT NOC Analyst Jobs

NOC Analyst

OculusIT

 · 

2.2

 based on 18 Reviews

4-9 years

Gurgaon / Gurugram

1 vacancy

NOC Analyst

OculusIT

posted 2mon ago

Job Role Insights

Fixed timing

Key skills for the job

Event Management Computer Networking Analytical Chemistry Incident Management Service Management ITIL

+ 3 more

Job Description

  • Provide first level 24x7x365 escalation support for CampusEAIs customers Internal and External.
  • Answer customer calls and provide high level of service.
  • Technical knowledge and proficiency with Networking Techniques, Server OS and basic troubleshooting.
  • Maintain a good understanding of all NOC processes and implement them appropriately.
  • Knowledge on ITIL Framework would be preferred.
  • Document all calls and equipment issues with a high degree of detail.
  • Proactively monitoring the alerts on tool and follow ITIL Incident Management process.
  • Use various utilities nslookup, ping, traceroute, browser, etc. to quickly verify reported events.
  • Use remote administration software Terminal server, Remote desktop, Telnet, etc. to verify and false positive events.
  • Monitor all production networks, servers, applications and services through a centralized monitoring console.
    Desired Skills:
    • Excellent analytical, problem solving and technical troubleshooting skills.
    • Strong verbal and written communication skills; ability to remain composed and professional in stressful, high pressure situations.
    • Experience on ITIL and Service Management concepts primarily Change, Incident and Event Management would be an added advantage.
    • Able to work in a 24*7 rotational shifts.
    Reach us at
    Ready to Dive InPlease Share your Details!
    5-2=
    Submit Your Details and Let the Magic Happen!
    Submit Your Details and Let the Magic Happen!
    Submit Your Details and Let the Magic Happen!
    Submit Your Details and Let the Magic Happen!

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for NOC Analyst roles with real interview advice

    What NOC Analyst at OculusIT are saying

    NOC Analyst salary at OculusIT

    reported by 4 employees with 3-6 years exp.
    ₹6.5 L/yr - ₹7.6 L/yr
    32% more than the average NOC Analyst Salary in India
    View more details

    What OculusIT employees are saying about work life

    based on 18 employees
    92%
    74%
    89%
    100%
    Strict timing
    Monday to Friday
    No travel
    Night Shift
    View more insights

    OculusIT Benefits

    Health Insurance
    Cafeteria
    Work From Home
    Education Assistance
    Soft Skill Training
    Job Training +6 more
    View more benefits

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