Master Data Steward, Commercial

Do you want to make an impact on our global organization as part of our transformation journeyAre you passionate about Master Data ManagementJoin us as a Master Data Steward within Commercial in our newly established Master Data Management team in Chennai, India. This role focuses on commercial master data essential for customer relationships, pricing, and sales analytics. By collaborating closely with sales teams, business lines, and data owners, you will enable data-driven decisions that enhance customer satisfaction and sales effectiveness.

Primary Responsibilities

• 4+ years of experience as a Master Data steward, with a proven track record in similar roles.
• Own and take responsibility for master data within Commercial domain, including but not limited to customer hierarchies, pricing conditions, sales territories, and external business partner data (customers, distributors).
• Define and implement MDM processes, establish governance frameworks, and ensure data quality in collaboration with relevant stakeholders.
• Collaborate with sales, marketing, and customer service teams to address master data challenges and align data governance with business objectives.
• Partner with data owners in the business to implement data governance frameworks, ensuring customer data supports seamless commercial operations.
• Review and approve data changes and updates to maintain accuracy and integrity.
• Ensure Commercial master data is accurate, consistent, and compliant with regulations, supporting both internal and external reporting.
• Define and enforce data quality standards for commercial data, ensuring accuracy, completeness, and timeliness of data.
• Identify, address, and resolve data issues and inconsistencies in collaboration with other data stewards
• Oversee and manage tasks delegated to master data analysts, custodians, and data owners, ensuring that responsibilities are carried out effectively.
• Coordinate and/or support key commercial initiatives, such as pricing optimization, customer onboarding, and CRM system enhancements, ensuring data quality and readiness.

Professional Qualifications

• Experience working with SAP Master Data in Commercial (e.g., customer hierarchies, pricing conditions, and sales territories). Experience with S4 Hana is a plus.
• Strong understanding of CRM systems and their integration with master data governance.
• Knowledge of sales analytics and reporting tools is an advantage.
• Strong understanding of Commercial processes and related data, including reporting, compliance, and budgeting. Serve as an expert and provide guidance on data management within Commercial.
• Ability to ensure the quality, accuracy, consistency, and integrity of master data across the organization. Proficiency in enhancing and validating data quality through systematic checks and improvements.
• Expertise in establishing and upholding data standards, ensuring compliance with policies, and mitigating data-related risks.
• Capability to propose and discuss data policies and activities to enhance data management practices.
• Skilled in identifying, addressing, and resolving data issues and inconsistencies in collaboration with other data stewards and Business Lines.
• Ability to maintain documentation of data definitions, processes, and standards
• Capability to oversee and manage tasks delegated to the MDM team

What Makes This Role Special

You will help drive customer-centric decision-making by ensuring that commercial master data is accurate, accessible, and strategically aligned.

• A unique opportunity to enhance customer and sales data across a global organization.
• Collaboration with cross-functional teams in a supportive and inclusive environment.
• Professional development opportunities and the ability to make a lasting impact.
• A dynamic workplace with room for innovation.