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Designation: Technical Telesales Executive
2-6 years
Ahmedabad
1 vacancy
Designation: Technical Telesales Executive
Nirmal Energy
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are looking to hire an experienced, customer-oriented Technical Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
- The telesales executive s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
- Candidate should also be able to liaise with the appropriate departments to resolve customer complaints.
- To be successful as a telesales executive, candidate should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Technical Telesales Executive Responsibilities:
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Technical Telesales Executive Requirements:
- Diploma or Degree in Engineering with diploma in Sales or business management or associate s degree in marketing, communications, business administration, or related field is preferred.
- Proven experience working as a Technical telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
Employment Type: Full Time, Permanent
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based on 4 employees
Flexible timing
Monday to Saturday
Within country
Day Shift
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