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NielsenIQ

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3.8

based on 979 Reviews

25 NielsenIQ Jobs

RE Receptionist

NielsenIQ

3.8

based on 979 Reviews

3-8 years

Chennai

1 vacancy

RE Receptionist

NielsenIQ

posted 8hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hospital Administration Showroom Counselling Catering Microsoft Power BI

+ 2 more

Job Description

The Receptionist position is the first point of contact for all that enter the facilities. This position is responsible to provide top notch customer service, engaging positively with everyone that enters and provides responses, escalating as needed. This position will coordinate as needed with the on site Facilities team, janitorial, security, etc.
RESPONSIBILITIES

Create pleasant entry experience for employees, customers and visitors

Receive requests and triage with the appropriate teams (IT, Real estate, etc)

Support onsite meeting requests, providing support for room reservations and engaging AV team as needed for equipment support

Manage catering requests

Coordinate security badges for associates & guests

Monitor coffee room & office supplies, coordinating orders as needed

Perform other administrative support duties as required by the department, office and all visitors

Manage and coordinate postal services

Handle all incoming phone calls in a polite manner with standard greetings and transfer to the concerned parties, and take messages if the receiver is not available to take the calls

Screen incoming phone calls when necessary, e.g. hard sell or any other no business related disturbing phone calls

QUALIFICATIONS

Relevant education and experience required

Minimum 3+ years of progressively responsible experience

Excellent communication skills (written and verbal)

On site role with no hybrid work

WE OFFER

Work in an international, multicultural environment

Seniority, vacation and meal allowance

Christmas gifts for children of employees

Annual medical check

Internal recognition system

Volunteer time off (global volunteer day)

Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.

Additional Information

Our Benefits