Manage DCS system analysis and solving services on Emerson DeltaV DCS product, to end user customers as well as to in-house field service team and maintenance execution.
Respond promptly to service request from customers.
Keep repair time to a minimum by using an adequate philosophy, provide preventive maintenance per agreement or upon request, advises customers in methods of operation and utilization, performs installation and start-up, shutdown support.
Collaborate optimally with all internal team members to assure professional business relationships with our customers.
Acquire and maintain knowledge of Emerson DeltaV Systems Products and related equipment/ services, their uses and applications with customer.
Who You Are:
You are a technically skilled professional with a passion for addressing complex challenges in control systems. You excel at delivering customer-focused solutions, demonstrating strong analytical and fixing abilities, and thriving in dynamic environments.
You possess a solid technical approach and maintain an open-minded and curious attitude, enabling you to adapt effectively to changing circumstances. Whether working collaboratively within a team or independently, you communicate with clarity, respect, and openness.
You actively seek innovative approaches to problem-solving, analyzing diverse sources of information to define issues accurately before implementing solutions.
For This Role, You Will Need:
Graduate or Engineering degree with technical direction or equivalent through experience on DeltaV DCS system.
Proven ability to work well in a team as well as independently, strong problem solving capability.
Capable of working under stress and high performance/expectations pressure.
Good verbal and written communication skills.
Fundamental knowledge of Distributed Control Systems (DCS) & SIS is required.
Basic and Advanced control algorithms.
Experience in the Pharma, Refinery or Chemical industries is a plus.
Familiarity with continuous processes, Profibus, Foundation Fieldbus, Networking, and Safety Systems is preferred.
Understanding of basic cybersecurity requirements according to ISA Standards is beneficial but not mandatory.