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Operations Associate
Newton School: Pay after Placement
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Connecting with students daily to drive learning outcomes.
- Own a batch of students (250-300) end-to-end.
- Make sure that students are adhering to set objectives - attending lectures, giving assignments, assessments and contests.
- Make sure that student experience is maintained in and outside the batch.
- Make sure that student escalations are being handled within TAT.
- Run experiments in batches as mandated by projects team.
- Give user feedback to products team.
- Every Week review scorecards of students and give feedback in 1:1 sessions (Over call/zoom).
- If revision classes are required, or pace needs to be changed - discuss and execute along with the concerned teams.
- Willingness to work in a fast-paced and output-driven environment.
- Basic Knowledge of Excel/Google Sheets.
- Good communication skills - Proficiency in English and Hindi (Spoken & Written).
- Earlier Customer facing experience preferred.
- Willing to make calls and be responsible for communication as and when necessary.
Employment Type: Full Time, Permanent
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Rating based on 10 Operations Associate
reviews
Anonymous · Operations
in Bengaluru/Bangalore, Karnataka
Office atmosphere
- No appreciation for work done. - Appraisals were kept on hold and once we ask for it, they'll either demotivate you by putting into PIP or fire from the job. - I've worked in this company for more than 2 years. Got first appraisal post 6 months and after that no appraisal or promotion.
Read 10 reviewsOperations Associate salary at Newton School: Pay after Placement
What Newton School: Pay after Placement employees are saying about work life
Newton School: Pay after Placement Benefits
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