Associate Analyst, Production Operations
News Corp Australia
posted 7hr ago
Fixed timing
Key skills for the job
:**
**Associate Engineer, Production Operations**
**Job Description :**
**Equal Opportunity Employer:**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
**Job Title: Associate Engineer, Production Operations**
**Job Location: Bengaluru, Karnataka**
**Team -***NTS NT Operations**
**Job Description:**
**On a day-to- day basis, this role will be responsible for providing 24/7 Monitoring and alerting of the entire company Application support.**
**The candidate to bring to the organisation a wealth of knowledge across multiple application Monitoring tools and have good working knowledge of ITIL practices. As part of the offshore operations team, the candidate is expected have a good understanding of leading Infrastructure technologies-**
**Accountabilities And Responsibilities-**
**Responsible for, but not limited to the following:**
+ **1+ years of experience in Application support.**
+ **Hands-on experience on Linux, Sh**
+ **Troubleshooting system performance problems.**
+ **Troubleshooting abilities on Windows and Linux Platforms.**
+ **Monitoring of the company s applications.**
+ **Basic understanding of the user authentication and AD.**
+ **Fundamentals of Networking with knowledge of TCP/IP Protocols.**
+ **Good Knowledge on AWS fundamentals.**
+ **Basic knowledge on Python, PHP and any databases(SQL/NoSQL).**
+ **Willing to work on 24*7 rotational shifts.**
+ **Strong Team Player, excellent communication skills, self motivated, flexible.**
+ **Willingness to learn new technologies and adapt latest softwares in the project procured.**
**Additional Knowledge**
+ **Good understanding of enterprise architecture, system availability and disaster recovery**
+ **ITIL certification or other service management framework experience, including working with ITIL based Service processes and functions such as Change, Incident, Problem, Event and Transition.**
+ **Good Knowledge on Application management/support.**
+ **Remedy-On-Demand, ServiceNow or equivalent ticketing tool.**
+ **Zabbix/New Relic or any relevant experience on any of the Application/server monitoring tools.**
**Essential skills**
+ **Able to work in a fast paced environment.**
+ **Able to demonstrate flexibility, adaptability, motivation, as well as excellent problem solving capability.**
+ **Strong time and task management skills**
+ **Good documentation skills to present in any internal or external technical review forums**
+ **Good communication and report writing skills**
**PERSONAL SPECIFICATION**
**Respond to, and satisfactorily resolve any escalated customer issues or concerns.**
**Work successfully with on and off shore team members to provide the best overall working structure**
This job is posted with NTS Technology Services Pvt. Ltd.
Job Category:
News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.
Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.
Employment Type: Full Time, Permanent
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