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280 Accenture new Associate Jobs

Customer Contact Comms New Associate

0-1 years

₹ 1.8 - 3L/yr (AmbitionBox estimate)

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Gurgaon / Gurugram

Customer Contact Comms New Associate

Accenture

posted 13d ago

Job Description



Skill required: Omnichannel - Customer Communications

Designation: Customer Contact Comms New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years


  • What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face.

    What are we looking for?
  • Adaptable and flexible
  • Agility for quick learning
  • Ability to work well in a team
  • Written and verbal communication
  • Ability to perform under pressure

    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your primary interaction is within your own team and your direct supervisor
  • In this role you will be given detailed instructions on all tasks
  • The decisions that you make impact your own work and are closely supervised
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
  • Please note that this role may require you to work in rotational shifts

    Qualifications
    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

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    What new Associate at Accenture are saying

    4.4
     Rating based on 77 new Associate reviews

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    Work culture

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    Salary hike, no internal career switch

    Read 77 reviews

    new Associate salary at Accenture

    reported by 669 employees
    ₹1.5 L/yr - ₹4 L/yr
    6% more than the average new Associate Salary in India
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    What Accenture employees are saying about work life

    based on 52.7k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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