As an network specialist comfortable working in the hosted infrastructure space (network / systems / databases / private cloud), you will be responsible for supporting a global network critical to supporting our clients global trading environments.
The successful candidate will have a track record in hands on management and support of global enterprise scale network architecture coupled with significant knowledge of technologies, standards, and industry guidelines as they apply to the hosted infrastructure space. Essential will be a can-do operational attitude which will see the successful candidate become part of a growing global operations team.
Key Responsibilities:
Help drive the team on an AWS / hybrid networking journey
Help implement our network segmentation and zero trust designs
Build out our AWS networking, and assist moving Networks towards an IaC organisation
Build capability and drive the network team to a data driven organisation
Provision of level 3 support for incidents and problem resolution
Creation, maintenance, and review of all operational and technical design documentation
Technical input in support of new business requirements, including creation of technical requirements for third party delivery partners
Managing detailed analysis of network performance statistics using a variety of tools
Creation of test plans and associated change controls in line with operational standards
Test, verify, debug, and deploy devices and configurations according to standards
Raise, technically verify, and implement change control requests
Update and audit change management database entries as needed
Interact with other team members and other teams to progress projects and incidents
Engagement with the wider global NOC teams using follow-the-sun model to manage visibility of ongoing incidents and service issues
Required Skills, Qualification and Experience:
Experience delivering and working within segmented networks and zero trust architectures
Experience with hybrid (AWS) networked and globally distributed enterprise estates
Proven third line support experience in a time-sensitive, high availability customer-facing environment
Proven network support and administration experience with strong hands-on experience working with, deploying and supporting BGP, OSPF and IP multicast within large scale enterprise environment
Experience working with and supporting distributed datacenter compute services
Ability to support irregular working hours including weekend shift working patterns
Excellent troubleshooting/problem solving skills with familiarity with network monitoring, management and diagnostic tools
Excellent oral and written communication skills
Experience one or more of the following vendor platforms (Cisco / Juniper / Arista / PaloAlto / F5)
Formal accreditation (CCNA/CCNP / AWS architect / AWS advanced networking or equivalent) a benefit