Inside Sales Manager - Care manager

• Inside Sales Manager (Care manager) are at the core of the company’s operations and are our most visible representatives of our mission to improve patient care in cancer.
• They are on the front lines of our patient care and are the first contact point between the patients and Onco. It is of utmost importance that a case manager understands and connects with the patient to sell the appropriate offerings of Onco.
• The case manager then coordinates with our medical team for delivery of high quality consults. The role offers a unique opportunity to understand the business from ground up and grow to a managerial position.

Responsibilities

• Educate the patient on offerings of Onco
• In-bound sales to drive conversions from leads patient
  Customer interaction and correspondence
• Patient medical data collection
• Process mapping from case initiation to delivery of consultation
  Collaborate across teams to ensure quality and coordinate care delivery
  Working with the tech/product team to optimize operations
• Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable

What we are looking for

• Bachelor degree in science or engineering
  Excellent writing skills and verbal skills
• 6mths – 2 yrs. of sales experience (telesales and/or online sales) in a B2C setting
• Empathetic attitude
• Excellent at multi-tasking