Key Accounts Manager

Are you passionate about understanding and providing top-notch services to your prospects and customers?

Do you excel at finding new opportunities within targeted accounts?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation!

The Impact you will create in the Job:

• Create pipeline and drive revenue through enterprise sales for products within India.
• Grow pipeline through extensive networking and cold-calling/e-mailing prospective clients.
• Establish healthy relationships with CXOs.
• Have complete ownership of the sales cycle.
• Ensure 100% customer satisfaction and maximize retention.
• Develop a strategic business expansion plan along with team leads.
• Identify and develop cross-selling opportunities by strengthening customer relationships and establishing trust, to grow the company business.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.

What do we look for?

• Proven 5 to 7 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales, or a relevant field.

Why Netcore?

Being first is in our nature. Netcore Cloud is the first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue, and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for businesses of all sizes.

Our CEE platform includes 6 products Customer Engagement, Email, Personalization, Product Experience, Customer Data platform (CDP) & Raman our AI engine.

Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+ enterprise brands across 18 countries and serve more than 70% of Unicorns in India, making us among the top-rated customer engagement and experience platforms.

Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including the United States and Germany. Being certified as a Great Place to Work for three consecutive years only reinforces Netcores principle of being a people-centric company where you will not be just an employee but a family member of the organization.

A career at Netcore is more than just a job — it’s an opportunity to shape the future. For more information, please visit netcorecloud.com or follow us on LinkedIn.

What’s in it for you?

• Immense growth, continuous learning, and connecting with top-notch brands
• Work with some of the most innovative brains
• Opportunity to explore your entrepreneurial mindset
• An open culture where your creative bug gets activated

If this sounds like a company you would like to be a part of and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!