Completion of a marketing-related training program is ideal
Experience as a telemarketing executive within the industry
Considerable experience as a telemarketer prior to your promotion
Knowledge of all pertinent consumer rights and responsibilities
Excellent communication, both written and verbal
Ability to conceptualize, communicate, and fulfill visions
Top-notch leadership, mentorship, and capacity development abilities
Capacity to remain respectful, particularly when speaking to disgruntled customers
skills
Ability to conduct sales and marketing calls and knowledge of sales techniquesRelaxed, confident telephone manner, and strong communication, negotiation and persuasion skills
Ability to convey message to customer and elicit answersComputer skillsResult-oriented approach