Nestaway - Telesales Role (1-2 yrs)

Main Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts.

- Answer questions about products or the company.

- Ask questions to understand customer requirements and close sales.

- Enter and update customer information in the database.

- Has the ability to deal with CRM systems.

- Handle grievances to preserve the company's reputation.

- Go the "extra mile" to meet sales quota and facilitate future sales.

- Keep records of calls and sales and note useful information.

Required Skills & Experience:

- 1-2 years of work experience preferably in tele sales

- Proven experience as tele sales representative or other sales/customer service role.

- Proven track record of successfully meeting sales quota preferably over the phone

- Ability to learn about products and services and describe/explain them to prospects.

- Fluency in English and Hindi. Local language is an added benefit.

- Excellent communication and interpersonal skills.

- Outstanding negotiation skills with the ability to resolve issues and address complaints.