Estate Manager - Dharuhera (Township Project)

Job description

Roles and Responsibilities

• Responsible for smooth running of estate (Group Housing/Townships/Commercials Building), execute a management plan of the property and grounds.
• Meet laid down service standard and improvement.
• Audit of service quality through benchmarking.
• Adept in trouble shooting and maintenance management strategies. Technically sound.
• Managing all maintenance, repairs & renovations at building & estate grounds.
• To coordinate and ensure that all central operations such as Security, Housekeeping, Horticulture, Maintenance Services are maintained by respective vendors as per SLAs.
• Overseeing the smooth running of the estate, Plan & execute a management plan of the property
• Supervising all ground and house staff & providing training
• Operational availability of mechanical and electrical equipment and systems for smooth services. To be overall responsible for operations of Club house and Amenity Block.
• Ensure adequate safety measures in the projects.
• Timely and satisfactory management and resolution of customer observations.
• Designing and executing standard operating procedure for various operational processes.
• Budgeting & billing.
• Supervise the execution of day-to-day activities in the maintenance of all utilities and infrastructure, including Group Housing or Apartments / Flats or Building Maintenance.
• Interact with the vendors and service providers and support in resolving any payment/ terms/ facility management related issues faced by them.
• Creating business continuity plans.

Resolving emergency maintenance matters with urgency and periodically interaction with RWA or Stake Holders periodically.

Desired Candidate Profile

• Candidate must have experience in handling large residential campuses (Group Housing/Townships/Commercial Buildings).
• Relevant Estate Management experience
• Strong customer service orientation
• Leadership Skills/Team Management

LOCATION : DHARUHERA

Interested Candidates can share there profiles at

Contact Person Name - Madhur Pratap Singh

Mail ID : careers@m2kindia.com

Contact No. - 9315234693