Member Technical Staff

Job Title: Member Technical Staff

Organization Name: NEC Corporation of India Ltd.

Reporting Relationship: He will be reporting to a Technical Lead

Role Summary: We are looking for a candidate who has experience in L1/L2 process and willing to work 24/7.

Responsibilities:
Pre-deployment:
o Review deployment plans and identify potential risks or challenges.
o Prepare and configure systems for deployment.
o Conduct pre-deployment testing to ensure compatibility and functionality.
o Communicate with stakeholders to set expectations and address concerns.

Deployment:
o Monitor deployment progress and troubleshoot any issues that arise.
o Provide technical support to users and answer their questions.
o Document deployment steps and procedures for future reference.
o Escalate critical issues to senior technical staff as needed.

Post-deployment:
o Verify that all systems are functioning correctly after deployment.
o Train users on new features and functionality.
o Gather feedback from users and stakeholders.
o Document lessons learned and identify areas for improvement.

Additional responsibilities:
o Stay up-to-date on the latest deployment technologies and best practices.
o Maintain accurate and detailed records of all deployments.
o Develop and maintain strong relationships with stakeholders.
o Be a team player and contribute to a positive work environment.
o Fix issue related to 2.0 system

Qualifications:
Minimum of 2 years of experience in a technical support role.
Experience with software and hardware deployments.
Strong understanding of network and system administration concepts.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Problem-solving skills and ability to think critically.
Strong attention to detail and accuracy.
Excellent written and verbal communication skills.
Ability to prioritize and manage multiple tasks simultaneously.
Proven ability to meet deadlines and deliver results.
Proficient in Batch/Powershell/SQL/NoSQL

Base Location: Bangalore, but flexible to travel.

Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India s digitization journey continually for the past 70 years.

NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms, serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all.

With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail, NEC India brings to the table, innovative, seamless solutions for India and across the world.

NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat.

Specialties:

IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society.

NEC Career Site - LinkedIn