Add office photos
All Filters
152 NCR Corporation Jobs
L3 Support Analyst
NCR Corporation
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Incident management- vast majority of your day-to-day activities would focus around managing live issues and RCA
- Leading root cause analysis/investigations and raising defects where necessary
- Work in coordination with L2 & L4 teams
- Ongoing updates on open issues
- 3+ years in similar technical support role
- Fluent English speaker (preferably UK based)
- Intermediate level of knowledge in SQL (select, update, insert, joins, deletes) as a mean of obtaining data / running fixes and identifying data related issues (missing data, failing jobs, mis developed stored procedures etc)
- Basic knowledge of XMLs (reading, comprehension), event logs, opening log files
- Experienced in Windows based OS (admin/user perspective) including all office apps (mainly excel, word, PowerPoint)
- Proven experience in scripting (batch, VB, PowerShell), common Retail SW architectures, Retail terminology and Web services.
- Capable of articulating known issues via knowledge articles for future L2/L3 use
- Strong ability of following issues through logs, identifying new/known issues and logging bugs to L4
- Vmware - Basic knowledge of VMware architecture / Support
- Unix / Linux - OS / Troubleshooting (admin)
- SCCM - Knowledge of software deployment, troubleshooting failures, logs etc.
- Advantage - Basic knowledge of Visual Studio (TFS) as a support/PM/SME type user and Remedy implementations
- Advantage - Server Hardware Support / Troubleshooting knowledge
- Advantage - SAN Hardware troubleshooting knowledge
Employment Type: Full Time, Permanent
Functional Areas: IT Hardware & Telecom
Read full job description What people at NCR Corporation are saying
NCR Corporation Benefits
You're an investment You're impactful You matter You're valued 
Compare NCR Corporation with
Diebold Nixdorf
Verifone
Ingenico Group
Hitachi Payment Services
AGS Transact Technologies
Mphasis
CMS Infosystems
DXC Technology
NTT Data Information Processing Services
Sutherland Global Services
Virtusa Consulting Services
CGI Group
GlobalLogic
UST
Nagarro
Hewlett Packard Enterprise
Access Healthcare
Publicis Sapient
Atos
Synechron
Similar Jobs for you
Software Quality Engineer III - Performance
7-10 Yrs
Hyderabad / Secunderabad
Software Quality Engineer IV - Performance
10-15 Yrs
Hyderabad / Secunderabad
Software Quality Engineer IV - Performance
7-10 Yrs
Hyderabad / Secunderabad
Software Quality Engineer III - Playwright, Typescript
7-9 Yrs
Kolkata, Mumbai, New Delhi +4 more
