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Sr. Account Support Consultant
NCR Atleos
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Participate in bid reviews with the Area General Manager (where required)
- Set up project-specific implementation team by engaging appropriate organizations for service implementation (Services Operations Support, Billing Operations Center, Logistics, field operations, etc.) Process and Infrastructure
- Ensure the successful design, development, and deployment of global service processes and related infrastructure Ensures applications, process and programs are consistently and globally implemented
- Establishes strategies for assigned programs areas (such as software platforms, service implementation or end user processes)
- Benchmarks competitor practices to develop best practice recommendations
- Accomplishes results through the management of professional teams and department(s) Responsible for end results of the area; contributes to planning and policy within area of expertise
- Integrates subject matter and industry expertise within a defined area
- Contributes to standards around which others will operate
- Manages end-to-end delivery of call management services - Typical team size 25+ employees - Typically manages through 5+ supervisors OR Manages a small team of professionals
Employment Type: Full Time, Permanent
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based on 26 employees
Flexible timing
Monday to Friday
No travel
Day Shift
NCR Atleos Benefits
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