Business Development Manager

Sales Strategy Development:

• Develop and execute comprehensive e-commerce sales strategies aligned with overall business goals.
• Analyze market trends and customer behavior to identify new sales opportunities and target markets.
• Set sales targets and KPIs for the e-commerce sales team.

Team Management:

• Lead and motivate a team of online sales representatives, providing coaching and performance feedback.
• Recruit, hire, and onboard new e-commerce sales team members.
• Monitor individual sales performance and identify areas for improvement.

Online Sales Channel Management:

• Manage and optimize online storefronts across multiple platforms (e.g., company website, marketplaces like Amazon ).
• Monitor product listings, pricing, inventory levels, and product descriptions for accuracy and customer appeal.
• Implement strategies to enhance product visibility and search ranking on online marketplaces.

Customer Relationship Management:

• Foster strong relationships with online customers through proactive communication and customer service.
• Address customer inquiries and resolve complaints efficiently.
• Implement customer retention strategies to increase repeat purchases.

Data Analysis and Reporting:

• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities.
• Generate comprehensive sales reports and insights to inform decision-making.
• Utilize data analytics tools to optimize marketing campaigns and sales funnels.

Marketing and Promotion:

• Collaborate with marketing teams to develop and execute online marketing campaigns
• Leverage digital marketing channels like email marketing, social media, and paid advertising to drive traffic and conversions.
• Manage promotional activities and special offers on online platforms.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven experience in e-commerce sales management, ideally with a track record of achieving sales targets
• Strong understanding of online retail platforms and digital marketing strategies
• Excellent analytical skills and proficiency in data reporting tools
• Leadership and team management abilities
• Excellent communication and interpersonal skills