IT System Administrator

• Manage and maintain servers, networks, and IT infrastructure to ensure high availability and performance.
• Install, configure, and troubleshoot operating systems and applications.
• Monitor system performance and make recommendations for upgrades or optimizations.
• Provide technical support to resolve hardware, software, and network issues.
• Understanding the scope and application of the product, including technical compliances, trouble shooting, configuration management, and well versed with SQL server, IIS, and other IT infrastructure error codes and their handling etc.
• Responsible for ensuring that all parameters of Installation checklist are met with.
• Responsible for IT related Onboarding Offboarding of Employees.
• Responsible for close out of IT related tickets raised in Fresh Desk related to products installed on NavBox

Cybersecurity:

• Enforce and implement cybersecurity policies, procedures, and best practices developed by Head Office.
• Monitor for security breaches and respond to incidents promptly.
• Ensure compliance with industry standards and regulatory requirements.

Documentation:

• Document system configurations, processes, and security protocols.
• Maintain a full inventory, Track, and maintain status of all IT assets of the company.
• Stay updated on emerging technologies and threats, recommending proactive measures.
• Achieve agreed KPIs any Ad-hoc Function as assigned by the reporting Manager.

• He/She must have Bachelors degree in information technology, Computer Science, or a related field.
• Experience in IT System maintenance in Maritime Industry is desirable
• He/she must have 5 plus years in IT system administration or cybersecurity roles
• He/she must have Proficiency in managing networks, Network Troubleshooting firewalls, and security tools.
• Proficiency in Microsoft 365 is a must.
• Proficiency in Microsoft Defender XDR Cyber Security is desirable.
• Good Understanding of Intune, Entra ID, Autopilot would be a plus.

Personal qualities