IT System Administrator

About The Position.
NAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry.
With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry.
The company boasts a strong market share, which it has achieved through its unwavering dedication to high-quality e-Navigation solutions.
We are seeking a highly skilled IT System Administrator to join our team in Mumbai to manage, maintain, and secure our IT infrastructure.
This role involves ensuring the smooth functioning of systems, optimizing performance, and implementing robust cybersecurity measures to protect organizational data and resources from threats.
Responsibilities.
Duties and responsibilities.
System Administration:Manage and maintain servers, networks, and IT infrastructure to ensure high availability and performance.
Install, configure, and troubleshoot operating systems and applications.
Monitor system performance and make recommendations for upgrades or optimizations.
Provide technical support to resolve hardware, software, and network issues.
Understanding the scope and application of the product, including technical compliances, trouble shooting, configuration management, and well versed with SQL server, IIS, and other IT infrastructure error codes and their handling etc Responsible for ensuring that all parameters of Installation checklist are met with.
Responsible for IT related Onboarding & Offboarding of Employees.
Responsible for close out of IT related tickets raised in Fresh Desk related to products installed on NavBox.
Cybersecurity: Enforce and implement cybersecurity policies, procedures, and best practices developed by Head Office.
Monitor for security breaches and respond to incidents promptly.
Ensure compliance with industry standards and regulatory requirements.
Documentation: Document system configurations, processes, and security protocols.
Maintain a full inventory, Track, and maintain status of all IT assets of the company.
Stay updated on emerging technologies and threats, recommending proactive measures.
Achieve agreed KPIs & any Ad-hoc Function as assigned by the reporting Manager.
Qualifications.
He/She must have Bachelors degree in information technology, Computer Science, or a related field.
Experience in IT System maintenance in Maritime Industry is desirable.
He/she must have 5 plus years in IT system administration or cybersecurity roles.
He/she must have Proficiency in managing networks, Network Troubleshooting firewalls, and security tools.
Proficiency in Microsoft 365 is a must.
Proficiency in Microsoft Defender XDR & Cyber Security is desirable.
Good Understanding of Intune, Entra ID, Autopilot would be a plus.
Personal qualities.
Independent and ability to multi-task.
Good communication and interpersonal skills.
Keen attention to detail and a proactive approach to IT security.
Strong problem-solving and troubleshooting skills.
We can offer.
A collaborative and diverse work environment that fosters teamwork and allows you to engage with colleagues who are dedicated to excellence in the maritime industry.
Competitive benefits, including comprehensive medical coverage, generous paid time off (PTO), designed to support your well-being and promote a healthy work-life balance.
Challenging and innovative tasks that encourage creative problem-solving and contribute to impactful projects within the organization.
Opportunities for personal and professional development through structured training programs, workshops, and mentorship, aimed at enhancing your skills and advancing your career trajectory.
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