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2 Navi Technologies Jobs

Tele debt manager

2-7 years

₹ 4 - 6.5L/yr

Pune

1 vacancy

Tele debt manager

Navi Technologies

posted 14d ago

Job Role Insights

Flexible timing

Job Description


Preferred candidate profile

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,

Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple,

accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is

dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

What makes you a good executive at Navi?

  • Ability to learn
  • Being disciplined
  • Communicating well

How would your role at Navi Look Like?

  • Responsible for training the Tele debt management team.
  • Guide and motivate the Tele debt management team on their monthly targets and evaluate

their performance

  • Run daily team stand-up/ huddle, ensure attendance and adherence to defined protocols
  • Maintain fair collection practices while dealing with customers and ensuring that the team

follows the same

  • Ensure that the team is responsible for administrative work related to the collection such as

providing and maintaining MIS reports, and reviewing collection feedback on a daily/Weekly &

Monthly basis.

  • Ensure that you and the team are up to date on all relevant circulars and all products/services

offered

What are some of the good to have skills for this role?

  • Strong communication, influencing skills, and calling etiquette
  • 3+ years of people management experience in telesales, customer experience, and operations role
  • Should have a working knowledge of MS Excel and Google Sheets
  • Should have high professional ethics and integrity
  • Qualification: Any Graduate






Employment Type: Full Time, Permanent

Read full job description

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What people at Navi Technologies are saying

What Navi Technologies employees are saying about work life

based on 264 employees
65%
56%
68%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Navi Technologies Benefits

Free Food
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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