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11 Navi Technologies Jobs

Collection Manager

4-8 years

Noida, Ghaziabad, New Delhi

1 vacancy

Collection Manager

Navi Technologies

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities


  • Managing a team of ground Field Executives for effective & efficient recovery of overdue

amounts from default customers through planned visits to customer addresses

  • Ensure proper planning for effective recovery through strong execution; guide and

motivate the field team to reach monthly targets

  • Overview of day-to-day agent activities including regular performance monitoring,

in-person visits for high-value accounts, and regular & timely follow-ups with customers

  • Guide executives to increase contactability with customers and execute advanced

loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)

  • Maintain fair collection practices in adherence with the code of conduct & legal

guidelines and ensure that the team follows the same

  • Ensure agents regularly attend all meetings, AHMs, and training sessions as required
  • Highlight accounts requiring legal action and following process on the same
  • Ensure that the team adheres to SOPs related to collection such as timely updation of

feedback for assigned accounts, conducting in-depth review and audit of collection cases,alongside review and presenting a synthesis of high-value accounts on a weekly basis

  • Run daily team stand-up/ huddle, ensure attendance and App adoption by the agents

Preferred candidate profile -

Candidates with experience in managing teams from Collections/Sales background

BFSI, NBFC, Agency Management

Communication skills & Microsoft Excel

Perks and benefits -

-6 day work

-PF

-Gratuity

-Medical Insurance

-Incentives

-Petrol Allowance





Employment Type: Full Time, Permanent

Read full job description

Navi Technologies Interview Questions & Tips

Prepare for Navi Technologies Collections Manager roles with real interview advice

Top Navi Technologies Collections Manager Interview Questions

Q1. Build a fransision from scratch usingappium.
Q2. SQL: find store with highest AOV
Q3. Low Level Design: How to do rate limiting for a platform serving 100K requests per second.
View all 15 questions

What people at Navi Technologies are saying

5.0
 Rating based on 2 Collections Manager reviews

Likes

Navi app good product is another app navi simple and easy loan and customer to great offer and recovery is very good one to one customer my communication is navi best aap loan

  • Salary - Excellent
  • +6 more
Dislikes

Not dislike navi technologies aap navi is customer is best opportunity and more offer my first choice is navi is the best loan application

Read 2 Collections Manager reviews

Collections Manager salary at Navi Technologies

reported by 4 employees with 4-7 years exp.
₹5.2 L/yr - ₹8 L/yr
19% more than the average Collections Manager Salary in India
View more details

What Navi Technologies employees are saying about work life

based on 261 employees
65%
56%
68%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Navi Technologies Benefits

Free Food
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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