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NatWest Services

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65 NatWest Services Jobs

Markets Data Management Associate

National Westminster Bank (NatWest)

4-7 years

Chennai

1 vacancy

NatWest Services

posted 7hr ago

Job Role Insights

Key skills for the job

Software Configuration Management Change Management Financial Services Customer Experience Management CCTV Monitoring Operational Risk Management

+ 3 more

Job Description

Join us as a Markets Data Management Associate

If you have a background of working in the financial services industry alongside excellent leadership skills, this could be the ideal role for you
You ll make sure that your team fully understand their role in the customer in-life cycle management
Hone your stakeholder management and influencing skills in a role where you ll be able to build your network and gain exposure for your work
Were offering this role at associate level

What youll do

As a Markets Data Management Associate, you ll be supervising a team who facilitate reference data requests, on-boarding, off-boarding and the in-life cycle events of our customers. In order to inspire and educate your team, you ll seek out opportunities to engage with new and existing functions and learn new skills.

We ll look to you to maintain an in-depth understanding of the end-to-end customer lifecycle to identify opportunities for optimisation and to provide an excellent customer experience.

You ll also be:

Analysing and interpreting the volume trend and pattern to support management in making the right decisions
Monitoring and managing service standards through performance metrics and meetings with our business partners
Recognising and validating continuous improvements ideas, guiding the team when implementing these to drive business success

The skills youll need

You ll have previous experience of leading and motivating teams, alongside the ability to build, maintain and enhance relationships at all levels. We ll expect you to have the ability to analyse and diagnose issues, alongside experience of delivering long term plans and large scale projects.

You ll also need:

Extensive experience in the financial services industry
A background of working in a rapidly evolving and changing environment with minimum line management
A track record of implementing process improvements and creating robust operational risk control frameworks
The ability to create a culture that will drive productivity and ensure quality and change management
Excellent communication and interpersonal skills, with experience of influencing others and winning support

Employment Type: Full Time, Permanent

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