Head - Network Operations (15-20 yrs)

Number of Positions : 1

Location : Chennai

Educational Qualification : Graduate degree in Indian or foreign equivalent required from an accredited

institution

Job Description :

Experience :

- 20 - 30 years of IT experience with a broad range of exposure to all aspects of Network/Security/Infrastructure services

- In depth knowledge of Network, Security Technologies, Services and Solutions to include Routing, Switching, MPLS, WiFi, Next generation firewalls, Network Access Control, Remote Access, SDN/ NFV, SDWAN, Load Balancing / Application Delivery, Virtual Private Networks, IDS /IPS, Web Application Firewall, and Cloud Security Platforms

- Extensive operations and problem-management experience in medium to large-scale enterprise Network Infrastructure

- Experience with design principles ensuring high availability, reliability and scalability

- Experience building out Datacentre with knowledge of space planning, cabling standards, power/PDUs, racks, etc

- Experience with preparation of RFPs and evaluation of technical and commercial bids

Job Profile :

- Design, implement and maintain Network infrastructure covering on-premise Datacentre and Cloud Infrastructure

- Define and execute strategy for next-generation network and security infrastructure - SDN, SDWAN, Micro Segmentation, SASE, etc

- Manage and maintain Enterprise LAN and WiFi infrastructure

- Manage and maintain the operations of Network Infrastructure including planning, installation, configuration, maintenance, monitoring, troubleshooting, problem resolution, business continuity, backups and system level security of IT assets

- Review existing network architecture, plan, design, implement and upgrade network

- Develop and maintain documentation for Network and Network Security infrastructure including system design, installation, configuration, testing, upgrade and maintenance procedures

- Ensuring team's adherence to SOPs, training and performance monitoring for team members, and continuous process improvement for efficiency, including automation

- Follow ITIL practices regarding incident, problem, and change management

- Ensure secure configuration of IT devices/ services, and vulnerabilities are fixed as per banks defined SLAs

- Monitor vendor/ supplier performance and address any issues related to delivery, quality, or compliance

- Prepare and issue tenders, Requests for Quotation (RFQs), and Requests for Proposals (RFPs) in accordance with government and bank policies

- Ensure that payment requests are accurate, supported by relevant documentation, and processed in a timely manner

- Oversee and process payments to suppliers in accordance with contract terms and bank procedures

Primary Skills :

- Hands on experience in Routing, Switching, MPLS, WiFi

- Next generation firewalls, Network Access Control

- Remote Access, SDN/ NFV, SDWAN, SASE, Remote VPN, Load Balancing / Application Delivery

- Virtual Private Networks, IDS /IPS, Web Application Firewall, and Cloud Security Platforms

Secondary Skills :

- Familiarity with RBI regulatory compliance requirements and industry standards (such as ISO 27001)

- Familiarity with GeM Procurement process/ guidelines

- Knowledge of incident response procedures, including containment, eradication, recovery and reporting to management, regulator, CERT-IN etc

- Mentoring and creating Run books / knowledge base articles for the team to allow them to successfully complete routine tasks and troubleshoot the infrastructure under support.

Competency :

- Implementing new technology initiatives, Technology planning and preparing Technology architecture of the Bank to meet its projected needs and to remain technologically competitive in the market

- Documenting the implementations based on the ITIL framework.

- Participate in post implementation issues and performance review.

- Excellent Verbal and Written - Communication and Presentation Skills.