AVP - ActiveOps

Note, this is an Individual Contributor role.

Key Accountabilities:

• Ensuring that the AOM methodology and disciplines align with the broader enterprise standards, and uplifts as the enterprise model continues to mature.
• Aom Delivery's -Facilitate both group and 1:1 session in the roll out of performance excellence and active operations management resulting in achievement of certification within the AOM methodology
• Actively provide feedback to leaders on operational effectiveness opportunities thus uplifting capability and effective metric management
• Engage and develop strong relationships with team leader and up to Head of levels within NAB
• Supporting NAB leadership team and executive management with effective and insightful management information
• Driving AOM data curiosity across NAB, ensuring insights are identified with resulting actions committed and benefits realized
• Managing Requests for Change across the enterprise

Experience:

9-15 years of total experience and Min 2 years of AOM experience is essential including:-

• Initial deployment of AOM disciplines
• AOM line management
• AOM Practitioner Certified (or equivalent) preferred
• Experience in leadership coaching role
• Experience in Operations leadership role

Active Ops Management Banking and Finance experience/certification (not essential but

preferred) Team Leader experience in Operations

Essential capabilities

• Extensive experience (knowledge and successful practical application) of AOM using Workware / Control IQ
• Learning agility: will be required to quickly establish deep understanding different business units and internal processes
• Advanced data analytics skills: ability to interrogate data for key insights and recommendations.
• Experienced in senior stakeholder engagement; excellent oral & written communication and interpersonal skills.
• Delivery of targeted efficiency benefits that are attributed to improved management of operations (Reduced Cost Base, Improved Leader Maturity in Ops management improved Service outcomes.)
• Results oriented with ability to manage multiple responsibilities with focus on quality and detail.

Other capabilities:

• Ability to engage across the organization and influence outcomes.
• Strong time management and ability to multitask and adapt to changing priorities.
• Strong analytical (Excel) and problem-solving skills.