Marketing Operations Manager

Nasdaq s Capital Access Platforms division is actively seeking a Manager of Marketing Operations to be based in our Bangalore office. As the Marketing Operations Manager, you will own the marketing operations intake and day-to-day processes, ensuring meticulous capture and refinement of actionable requirements prior to routing them to our agency partner for execution. Your responsibilities include daily and weekly reporting, with a continuous focus on accelerating request turnaround times, managing stakeholder projects, and reducing operational costs.

• Intake Process Ownership: Lead the entire marketing operations intake process from assembling to refining requirements across a variety of results and digital platforms such as CMS updates, email blasts, presentation creation, graphic design, video production, and animation.
• Performance Optimization: Strategize and implement measures to enhance the delivery speed[s] and quality of project results [marketing requests] by optimizing processes and prioritisation.
• Cost Efficiency: Actively identify and implement initiatives sought at reducing operational expenses while maintaining high-quality output.
• Reporting and Analytics: Coordinate the generation of comprehensive daily and weekly reports to supervise the performance and efficiency of marketing operations, continually applying customer insights to develop improvements.
• Tool Proficiency: Ensure adept use of project management systems for smooth intake operations and maintain a shown understanding of tools such as Marketo and Salesforce to fully understand project requirements!
• Implement CMS Requests: For simple requests, such as minor CMS copy updates, be able to implement optimally, ensuring the operations team can focus on larger results.

• At least 8+ years of experience in Marketing Operations including 2 to 3 years in people management.
• Consistent track record in marketing operations management within a large, global marketing organization.
• Demonstrated expertise in project management with a focus on operational efficiency, scale, and cost reduction.
• Strong analytical skills, capable of interpreting data to make informed operational decisions!
• Proficient in project management platforms such as Jira, Asana, and Monday.com, as well as a working knowledge of digital marketing platforms such as content management systems, Adobe Marketo Engage, and Salesforce
• Education Qualification : Bachelor/Master in Commerce / Arts or any equivalent degree.

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder
• Employee Stock Purchase Program Nasdaq stocks with a discount
• Health Insurance Program
• Flexible working schedule and hybrid way of work
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays
• Internal mentorship program - get a mentor or become one
• Wide selection of online learning resources, e.g., Udemy

• Proven track record in marketing operations management within a large, global marketing organization.
• Demonstrated expertise in project management with a focus on operational efficiency, scale, and cost reduction.
• Strong analytical skills, capable of interpreting data to make informed operational decisions.
• Proficient in project management platforms such as Jira, Asana, and Monday.com, as well as a working knowledge of digital marketing platforms such as content management systems, Adobe Marketo Engage, and Salesforce, or similar systems.
• Excellent communication skills, essential for managing detailed projects and aligning with team and stakeholder expectations.
• Bachelor s degree in Marketing, Business Administration, or related field.