Customer Engagement: Greet and assist customers, providing them with product knowledge and helping them select the perfect pieces that meet their needs.
Sales Performance: Achieve and exceed sales targets by effectively closing sales and upselling additional products and services.
Product Knowledge: Maintain in-depth knowledge of our jewellery collections, including materials, craftsmanship, and design elements, to provide expert advice to customers.
Customer Relationship Management: Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction and repeat business. Addressing any customer concerns or queries to ensure a positive shopping experience.
Inventory Management: Assist in managing stock levels, product displays, and inventory accuracy to ensure optimal product availability.
Market Insights: Stay updated on industry trends, competitor activities, and customer preferences to contribute to the continuous improvement of our sales strategies.
Requirements:
Experience: 1-3 years of sales experience in the jewellery industry is a must.
Knowledge: Strong knowledge of diamonds, gemstones, metals, and jewellery craftsmanship.
Communication Skills: Excellent verbal and written communication skills with a customer-centric approach.
Sales Skills: Proven track record of meeting and exceeding sales targets.
Relationship Building: Ability to build rapport and establish long-term relationships with customers.
Professionalism: Strong work ethic, attention to detail, and a polished appearance.
What We Offer:
Competitive salary with performance-based incentives.
Opportunities for professional growth and development.