Associate Staff Consultant (User Experience Design / UX)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Requirements:

• Understanding of UX principles (Information architecture and product definition etc.)
• Proven experience in identifying research needs, using multiple methodologies to meet those needs, and tying them to business strategy and digital product/platform development
• Expert knowledge of a range of qualitative methodologies and tools, e.g., usability testing, remote testing, in-depth interviews, focus groups, card sorting, surveys and co-creation workshops.
• A full understanding of how quantitative research methods work together with qualitative methods to provide a comprehensive range of insights.
• Proven ability to drive results whilst managing multiple projects and deliverables in a fast-paced, changing environment
• Committed in turning insights into actionable recommendations for product owners and design teams
• Proven ability to synthesise multiple inputs (reporting data, metrics, qualitative and quantitative insights, and stakeholder) to arrive at recommendations that deliver user-focused outcomes
• Strong case studies that demonstrate skills in User Research processes and techniques
  
  

Responsibilities:

• Take ownership of the products from research perspective to deliver insights for user-facing digital experiences during all phases of design and development
• Core and adjacent journeys using a variety of methodologies and a Human Factors approach, in an Agile environment.
• Consult with internal product owners and UX/UI designers, to determine research requirements, and make appropriate recommendations to meet identified needs.
  Carry out usability and user experience research with users.
• Act as Subject Matter Expert to bring the best practices and innovative thinking to the organisation.
• Be the voice of the users to internal teams, and product owners.