Staff Engineer, Atlassian (Confluence Administration)

👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Experience 7+ years
• Thorough administration knowledge of Jira and Confluence.
• Strong understanding of the Atlassian ecosystem.
• Extensive hands-on experience in setting up, configuring, managing, and fine-tuning Atlassian DC or Cloud environments.
• Expertise in developing, maintaining, and supporting automation workflows in Jira.
• Proficient in configuring projects, workflows, fields, screens, and Jira dashboards.
• Varied experience in Jira and Confluence customization.
• Consolidation of custom fields.
• Designing and maintaining custom projects, workflows, schemes, screens, and field configurations in Atlassian On-Prem or Cloud solutions.
• Knowledge of one scripting language, such as Groovy or Python.
• Thorough experience with the ScriptRunner plugin.
• Proficient in multiple add-ons to enhance Jira and Confluence functionality, preferably EazyBI, Projectrak, and BigPicture.
• Migration experience from DC to Cloud.
• Integration knowledge of Jira/Confluence with other systems
• Strong debugging and analytical skills for troubleshooting issues.
• Excellent communication skills and client exposure.

RESPONSIBILITIES:

• Design and customize Jira workflows for varying business requirements.
• Develop, implement, and maintain automation workflows in Jira and Confluence.
• Configure and optimize projects, dashboards, and workflows tailored to client needs.
• Debug and resolve technical issues efficiently.
• Ensure seamless migration from DC to Cloud, addressing all technical and operational challenges.
• Collaborate with stakeholders and clients to gather requirements and deliver solutions.
• Stay updated on the latest developments in the Atlassian ecosystem to implement best practices and innovative solutions.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements