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Training Supervisor
Ihg Group
posted 20d ago
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Flexible timing
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Job Description
As Training Supervisor, you will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Training Supervisor, You will assume full responsibility for the efficient operation in the following:
- Assist in Training plans for the resort (biannual/annual) based on systematic research and needs analysis.
- Provide information to prepare an expenditure budget for the training department.
- Coordinate with Home Office on new mandatory training programs and materials.
- Coordinate training with all departmental trainers for every section and monitor operational training.
- Meet all departmental trainers monthly to review departmental training progress.
- Organize and liaise with Department Heads concerning new host orientation and induction.
- Assist in developing and organizing training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Training Supervisor, you must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- Diploma or equivalent in Business, preferably in Human Resources and at least 2 years experience in a similar training/operation setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include proficient use with computers and software including MS Office - Word, Excel, PowerPoint and Outlook. You have experience learning through an e-learning platform or mobile app.
- Fluent in English.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
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