MyOperator - Intern - Customer Support (0-1 yrs)

Job Description:

We are looking for a passionate, self-motivated, and ambitious Customer Support Intern with strong communication skills and confidence. This 3-month internship offers an excellent opportunity to learn the fundamentals of customer support. Interns demonstrating outstanding performance may be considered for a full-time role.

As a Customer Support Intern, you will assist clients primarily through calls, emails, and chats, providing a smooth and supportive experience. You will also gain insights into market scenarios and learn how to communicate valuable feedback to your reporting manager.

Tenure: 3-Months Internship

Key Responsibilities:

- Develop a foundational understanding of company products and services.

- Assist in providing quick, professional, and accurate responses to customer inquiries, including questions on orders, quotes, product issues, and general inquiries.

- Support ticket management, ensuring written communication is clear and customer-friendly.

- Meet personal and team targets by learning to explain the benefits of company services and identifying opportunities to add value for clients.

Requirements:

- Recent graduates in any field with a keen interest in customer support.

- Strong communication skills and a customer-focused approach.

- Basic organizational and time-management skills.

- Willingness to learn negotiation and client interaction techniques.

- Ability to work from the office (WFO) in Noida Sector 2.

- Availability for a rotational shift schedule.

Benefits:

- Work from Office - Noida Sector 2 office location.

- BYOD Policy: Monthly reimbursement will be provided for using your own mobile and laptop (BYOD).

- Opportunity for full-time conversion based on performance